Registering with TOTUM and gaining access to our wide range of offers and benefits is now easier than ever. Whether you're a sixth-form, college or university student, professional learner, member of a professional body/trade union, academic staff or alumni - we've got you covered! Join us today by following our super easy step by step guide;


    Select Your Membership Bundle
- Head to totum.comand select 'Join now' to get started

- Select the bundle type and duration of membership you would like to order.


If you're unsure which membership type you are eligible for, please review this FAQ.

    Register Your Details
- Register your email address and set a password. We recommend using your personal email address to receive verification links and exciting offer-related updates directly to your inbox!
- Confirm your name, date of birth, gender and marketing preferences.
    Select Your Institute Name
Confirm the institute you are registering through: 6th form, college, university, apprenticeship provider, membership body or trade union. Having trouble finding your institute? Please review our FAQ here.
    Verify Your Account
The verification options available to you will depend on the options your institute has enabled. You can find further details here.

 
Typically the following verification options are available by applicant type:

 
6th form, college university students and staff

Verify via web portal
Verify via email address
Verify with document
Verify via code

Professional students, body/trade union members and staff
 

Verify with document
Verify via code

*Please note* If you have selected the TOTUM Digital membership and finalised verification, you will now have access to your Digital account in the TOTUM app and website.

The remaining steps of the application process only apply to members applying for the full paid membership that includes a physical card, access to in-store offers and additional benefits such as free tastecard and coffeeclub memberships!.

    Confirm Delivery
Simply confirm a UK delivery address on this step - if the postcode lookup option does not show your exact address, i.e. flat/room/building number, please select the option to 'enter address manually' -this will ensure the card reaches you directly and is not delayed in the post.

We are unable to post cards outside of the UK, if you are living outside or the UK or are due to move here for your studies soon, you can check with your place of study if you can have the card posted to them for collection.
    Upload Your Photo
You have the option of uploading your photo from your device or using your webcam. You can find some general tips to help you take a good quality photo and upload that successfully here. In summary: ensure the photo clearly shows your face (no filters, no friends in the background etc.), the file size is between 50kB and 10MB and the dimensions are 600px by 750px (w x h).
    Make Payment
You're now on the last step of the application, all that is required is to complete payment before a world of savings and membership perks are opened up to you!

Payment can be made with all bank/credit cards on our web application, as well as with Apple Pay if applying through our app.

One last thing... If you ordered a TOTUM membership that includes PASS, you will now need to log in to the TOTUM app to complete PASS ID verification.




If this doesn't resolve your query or you need further support please let us know here: Submit a ticket