I paid for a 2/3 year TOTUM card but only received a 1 year ISIC/IYTC/ITIC Card

The following applicant types will receive a virtual ISIC, IYTC, or ITIC card which can be found in the wallet section of the TOTUM app.

6^th form, college or university students = ISIC

National Education Union (NEU) members = ITIC

Any other TOTUM+ members under 35 years of age = IYTC

These cards are provided free of charge for 1 year with your TOTUM+ membership. If you'd like to extend your card after the 12 months have expired, you can renew it directly with ISIC here: https://uk2-online.aliveplatform.com/ordering/card-type-selection?

Your free ISIC/ITIC/IYTC card can be found in the wallet section of your TOTUM app and we recommend you also activate it directly in the ISIC app to redeem their online offers, see here for more info: https://help.totum.com/support/solutions/articles/47001247112-how-do-i-activate-my-isic-iytc-card-