How to confirm your membership using an email

If you're a sixth form, college or university student, you should see the option to Confirm using email when checking your membership.

If you're having trouble using your email address, work through the checks below. If the issue continues, choose Confirm using a document instead, where you can upload your supporting evidence directly.

My email address isn't being accepted

After selecting Confirm using email, you'll see a list of email domains registered for your organisation. Your email address must use one of the listed academic domains before we can send a confirmation link.

• If your organisation's domain appears in the list, make sure your email address matches it exactly.
• If you can't see a matching domain, create a support ticket and let us know.
• Organisations sometimes change academic domains or use a different variation for a new academic year. We can update our records once we're notified.

My email address is accepted, but I haven't received the email

If you've entered your email address but haven't received the confirmation link, check your spam or junk folder first.