TOTUM Support

Eligibility 6

• Am I eligible to join TOTUM?
• Graduates and TOTUM Alumni
• Staff eligility
• Help for Open University Students
• I am an Apprentice, can I have a Card?

View all 6

Registration & Verification 8

• I Can't Find my Place of Study
• How Can I Verify My Student Status
• How to verify with a student email address
• How to verify using your student portal
• How can I get a TOTUM Voucher/Verification Code?

View all 8

Delivery 4

• When will my TOTUM Card Arrive?
• Can I Change my Delivery Address?
• Can my TOTUM Card be Delivered to my Home Address?
• Can I have my TOTUM Card Sent to a Non-UK Address?

General 4

• Price of a TOTUM Membership
• Types of TOTUM Membership
• What is my Card Number?
• When will my Card Expire?

ISIC 2

• Where is my ISIC?
• I Paid for a 2/3 year TOTUM Card but only Received a 1 year ISIC card