TOTUM Member Support
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Eligibility & Membership Info
How much does it cost to join TOTUM?
Membership types and eligibility
Graduates and TOTUM Alumni
How do I apply as a member of staff?
I am an Apprentice, am I eligible for a card?
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Registration & Verification
TOTUM Registration 101
I can't find my institute
How can I verify?
How to verify with a document
How to verify with a student email address
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When will my TOTUM card arrive?
Can I change my delivery address?
Can I have my TOTUM card sent to a Non-UK address?
How do I contact TOTUM?
What is my card number?
When will my card expire?
PASS Proof of Age ID
What is PASS ID?
How do I complete the PASS ID verification process?
Taking or uploading the right photo
I’m having trouble scanning my Passport / Driving Licence
Why do you need to perform extra checks on my PASS application?
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