When will my TOTUM Card Arrive?

Modified on Tue, 14 Feb 2023 at 12:21 PM

Your membership card should arrive within 7 - 10 days of your order being placed. Your card will be sent to your chosen delivery address, you can check this on the 'track your card' section of your TOTUM profile.

We ask to allow up to 21 days before your card is reported as not received. This allows for any unforeseen delays in the mail. If your card has not arrived after 21 days please submit a support ticket using the option above and one of our support team will be able to assist you further.

Don't forget you can access your digital TOTUM card and all online offers right away through the TOTUM app! Simply login with your registered email address and password to activate your membership and start saving!

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article