Our proof of age ID application is only available via the TOTUM app.
If you don’t own an iOS or Android smartphone then you could borrow a smartphone from a friend or family member to perform the application. Once successfully completed you shouldn’t need to use a smartphone again to make the most of your TOTUM + ID card, we will send you your physical card and you can access online discounts via the website.
If you ordered a TOTUM + ID bundle with proof of age added for FREE but don’t own or have access to a smartphone, we will send you a standard TOTUM card without proof of age ID.
If this doesn't resolve your query or you need further support please let us know here: Submit a ticket
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