If you are a 6th form, college or university student you should see the option to ‘confirm your membership using email’.
If you’re having trouble using your email address, please check the two sections below to troubleshoot any issues. If you’re still having trouble after this, please choose ‘confirm using a document’ instead.
My email address is not being accepted
Once you have selected 'confirm using email’ you will see a list of domains that we have registered for your organisation. As long as your email address uses the same academic domain(s) it should be accepted, and a verification link will be sent directly to your inbox.
If you're unable to see a matching domain for your organisation, please let us know by creating a ticket above. Occasionally organisations change their academic domain or use variations of it for the new academic year. We can quickly update our records as soon as we are notified.
My email address is accepted, but I don't receive the verification email
If you have entered your email address to ‘confirm your membership’ but are yet to receive the verification link in your inbox, then it may have been directed to your spam folder. Please double-check your spam/junk folders in case it has been directed there in error.