If the institute you are applying through does not offer academic email address or student portal verification, you will instead see an option to verify with supporting evidence.

This option will show after you have confirmed your institute name on the application at https://app.totum.com/register/join

When uploading your evidence on the TOTUM application please ensure the file is saved in one of the following supported formats: pdf, jpg, jpeg, png or webp.

Unsure if you're eligible? you can check first here.

Please see a complete list of acceptable documents below;

6th form, college or university student

Acceptable evidence includes;

  • Letter or email confirming enrollment/student status
  • Screenshot of a student portal
  • Student ID card (with expiry date)

The following details must be clear and legible on the piece of evidence you provide;

  • Name
  • Place of study
  • Current course dates, or enrollment date within the past year




Apprentice

Acceptable evidence includes;

  • Letter or email confirming enrollment/apprentice status
  • Screenshot of apprentice agreement or training plan
  • Screenshot of apprenticeship portal (via training provider or Bud assessment portal)

The following details must be clear and legible on the piece of evidence you provide;

  • Name
  • Apprenticeship provider
  • Current apprenticeship dates, or enrollment date within the past year




Online/professional student

Acceptable evidence includes;

  • Letter or email confirming enrollment/student status
  • Screenshot of a student portal

The following details must be clear and legible on the piece of evidence you provide;

  • Name
  • Place of study
  • Current course dates, or enrollment date within the past year




Professional Body or Trade Union Member

Acceptable evidence includes;

  • Letter or email confirming professional body membership / trade union membership 
  • Screenshot of professional member / trade union portal

The following details must be clear and legible on the piece of evidence you provide;

  • Name
  • Membership body / trade union name




Academic, Professional or Apprentice organisation staff

Acceptable evidence includes;

  • Letter or email confirming employment at a 6th form, college, university, online course/training/apprenticeship provider, professional membership body or trade union
  • Screenshot of institute staff portal
  • Staff ID card 

The following details must be clear and legible on the piece of evidence you provide;

  • Name
  • Place of employment




Graduate/Alumni

Acceptable evidence includes;

  • Letter or email confirming graduation
  • Award certificate
  • Proof of holding a TOTUM membership within the past 3 years

The following details must be clear and legible on the piece of evidence you provide;

  • Name
  • Place of study you graduated from
  • Graduation date within the past 3 years




If this doesn't resolve your query or you need further support please let us know here: Submit a ticket