How to verify with a document

Some organisations registered with TOTUM do not support academic email address or student portal verification. If that is the case for the organisation you are applying through, you will instead see an option to verify with a document. This option will show after you have confirmed your institue name on the application at https://app.totum.com/register/join

When uploading your evidence on the TOTUM application please ensure the file is saved in one of the following supported formats: pdf, jpg, jpeg, png or webp.

Unsure if you're eligible? you can check first here.

Please see full list of acceptable documents below;

6th form, college or university student

Acceptable evidence includes;

• Letter or email confirming enrollment/student status
• Screenshot of student portal
• Student ID card (with expiry date)

The following details must be clear and legible on the piece of evidence you provide;

• Name
• Place of study
• Current course dates

Online/professional student

Acceptable evidence includes;

• Letter or email confirming enrollment/student status
• Screenshot of student portal

The following details must be clear and legible on the piece of evidence you provide;

• Name
• Place of study
• Current course dates

Professional Body or Trade Union Member

Acceptable evidence includes;

• Letter or email confirming professional body membership / trade union membership 
• Screenshot of professional member / trade union portal

The following details must be clear and legible on the piece of evidence you provide;

• Name
• Membership body / trade union name

Academic, Professional or Apprentice organisation staff

Acceptable evidence includes;

• Letter or email confirming employment at a 6th form, college, university, online course/training/apprenticeship provider, professional membership body or trade union
• Screenshot of institute staff portal
• Staff ID card 

The following details must be clear and legible on the piece of evidence you provide;

• Name
• Place of employment

Graduate/Alumni

Acceptable evidence includes;

• Letter or email confirming graduation
• Award certificate
• Proof of holding a TOTUM membership within the past 3 years

The following details must be clear and legible on the piece of evidence you provide;

• Name
• Place of study you graduated from
• Graduation date within the past 3 years

If this doesn't resolve your query or you need further support please let us know here: Submit a ticket