If Your Card has Been Lost or Damaged:
To order a replacement card log into your account and select "MY PROFILE"
Then click on the "Need to replace your card" link;
You will then be able to purchase your replacement card;
Please note: Replacement cards can only be ordered through the website, and not via the TOTUM App.
To report a stolen card, please email firstname.lastname@example.org with the crime reference number and your address details.