If you're eligible for an ISIC family card, you'll find it in the Wallet section of the TOTUM app as soon as you've registered for TOTUM+.
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Joining TOTUM
- Eligibility & Membership
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Registration & Verification
- How do I register with TOTUM?
- I can't find my organisation or community
- How can I confirm my membership?
- How to confirm your membership using your student portal/ organisation sign in
- How to confirm your membership using an email
- How to confirm your membership using a document
- How can I get a TOTUM verification code?
- How do I redeem a verification/voucher code link?
- I'm due to enrol in September, can I join TOTUM now?
- I'm home schooled/in EOTAS, how can I verify?
- Delivery
- General
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My Account
- Login
- Replacements and Renewals
- Account Preferences
- Account Updates
- Sustainability
- TOTUM Offers
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PASS ID
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PASS Proof of Age ID
- What is PASS ID?
- How do I complete PASS ID verification?
- I’m having trouble scanning my Passport / Driving Licence
- Taking or uploading the right photo
- Why do you need to perform extra checks on my PASS application?
- TOTUM + PASS ID: I’m under sixteen years old
- I’ve failed all my attempts to get my TOTUM + PASS ID card, what do I do?
- I’ve Ordered TOTUM + ID but Don’t Have a Smartphone
- I Have a TOTUM card, How do I Upgrade to the TOTUM + ID card?
- I’ve been refused entry even though I have a TOTUM + ID card
- Where can I use my TOTUM + ID Card?
- Additional assistance for PASS verification
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PASS Proof of Age ID
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TOTUM Cashback
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TOTUM Cashback
- How do I activate my TOTUM Cashback account?
- How do I use TOTUM Cashback?
- Where can I use TOTUM Cashback?
- How do I contact TOTUM Cashback support?
- I can't login to my TOTUM Cashback account
- How do I renew my TOTUM Cashback card?
- How long is TOTUM Cashback valid for?
- What is my TOTUM Cashback username?
- Why have I been asked to verify details for TOTUM Cashback?
- Why do I have to pay an activation top-up?
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TOTUM Cashback
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Worldwide Offers
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How do I get worldwide offers with TOTUM?
- What are ISIC, IYTC and ITIC?
- Am I eligible for a free ISIC/IYTC/ITIC card
- I paid for a 2/3 year TOTUM card but only received a 1 year ISIC/IYTC/ITIC Card
- How do I get my ISIC/IYTC/ITIC card?
- Are the ISIC/IYTC/ITIC cards available on free TOTUM, or only TOTUM+?
- I’m a teacher — how do I get a free ITIC card?
- Can I get a physical ISIC/IYTC/ITIC card, or is it digital only?
- How long is my ISIC/IYTC/ITIC card valid, and can I renew it?
- How do I use worldwide offers with TOTUM?
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How do I get worldwide offers with TOTUM?