TOTUM Support

Login 3

• How do I log into my Account?
• Why Can’t I Log into Apprentice Extra Account?
• How do I Reset my Password?

Replacements and Renewals 3

• My Card has Been Lost/Stolen, How Can I Get a Replacement Card?
• How do I Renew my TOTUM Membership?
• Can I Renew My One Year ISIC Card?

Account Preferences 4

• How can I unsubscribe from your emails
• How can I delete my account?
• Can I cancel my order/request a refund?
• How do I turn off TOTUM app notifications?

Account Updates 1

• How can I update my registered email address?

Sustainability 1

• TOTUM Recycling Programme