There are several ways to get in touch with TOTUM. But before you do, please check the other articles in our Help Centre as you'll find most common queries covered.

How do I contact TOTUM?

If you can't find an answer in this Help Centre, then you can drop us an email at 

On social media? You can contact us on our Facebook page or via Twitter @wearetotum

When you make contact please confirm the following information as it will help resolve your query quickly!;

- Email address registered to your account

- TOTUM card number

- Device you are using: Laptop/Desktop/Mobile Phone

- The browser you are using or if you are using the TOTUM app

Is there a TOTUM phone number?

We do not have a telephone support number currently, please use the contacts options provided above.