How do I contact TOTUM?

If you need support please click the pink chat button found on the bottom right-hand corner of this page.

The Bot will be able to answer most TOTUM queries, but if you need further assistance you can select 'No' at the end of the conversation to be put in touch with one of our agents.
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On social media? You can contact us on our Facebook page or via Twitter @wearetotum


When you make contact please confirm the following information as it will help resolve your query quickly!;


- Email address registered to your account

- TOTUM card number


Is there a TOTUM phone number?

We do not have a telephone support number currently, please use the contact options provided above.