There are several ways to get in touch with TOTUM. But before you do, please check the other articles in our Help Centre as you'll find the most common queries covered.


How do I contact TOTUM?

If you can't find an answer in this Help Centre, then you can create a ticket by completing the form here. Once you have done that one of our agents will respond to you within 3 working days.

On social media? You can contact us on our Facebook page or via Twitter @wearetotum


When you make contact please confirm the following information as it will help resolve your query quickly!;


- Email address registered to your account

- TOTUM card number


Is there a TOTUM phone number?

We do not have a telephone support number currently, please use the contact options provided above.