If you are having trouble finding your place of study, training provider, membership body or institute, you may have selected the incorrect membership type.

Your organisation will only be listed for the membership type they are eligible for. Please review the membership type you are eligible for below. If you have selected the incorrect membership type on your application you can select 'update your place of study' and 'change user type' to choose the correct option before proceeding.

- 6th Form, College or University Students = TOTUM Student
- Academic or Professional Institute Staff = TOTUM Professionals
- Professional/Online Course Students = TOTUM Professionals
- Professional Body/ Trade Union member = TOTUM Professionals
- Apprentices = TOTUM Apprentice

If you are still unable to find your organisation listed, you can request for them to be added using the form linked here. Our support team will respond within 2 working days with an update. 

Please only submit this form after checking the above advice and that you have selected the correct membership type on your application.

If this doesn't resolve your query or you need further support please let us know here: Submit a ticket