I Can't Find my Place of Study/Institute

Having trouble finding your place of study, training provider, membership body or institute? Please select the option which best describes you for a few pointers to help complete this step of the application.

• Sixth form, college or university students and staff
• Professional/online learners
• Professional body or trade union members
• Apprentices

Sixth form, college or university students and staff

All FE/HE places of study should be registered on the TOTUM platform, if you're having trouble finding your place of study please try the following tips;

- If your sixth form is part of a school search for the school name. If they have recently changed name, you can also try searching for the former institution name.

- Your college or university may be registered through the students' union. Try searching for your SU name instead.

- If your college is part of a group, try searching for the college group name, instead of specific campuses.

- Try searching for keywords, i.e. Manchester to find any colleges and universities including that word.

If you continue having difficulty finding your place of study you can let us know directly on the application by selecting 'my place of study isn't listed'. Alternatively, you can inform our support team directly using the 'submit a ticket' link above - As long as your place of study are eligible we will register them within 1 week.

Professional/online learners

As long as your training provider offers courses that meet the eligibility criteria shown here, they should be registered for our TOTUM PRO membership.

If you're having trouble finding your training provider please try these tips out when applying;

- Enter the course/training provider name exactly as it is shown on their website

- If they have alternative names you can search for them also

If you continue having difficulty finding your place of study you can let us know directly on the application by selecting 'my place of study isn't listed'. Alternatively, you can inform our support team directly using the 'submit a ticket' link above - As long as your place of study are eligible we will register them within 1 week.

Professional body or trade union members

All UK registered membership bodies and trade unions should be registered for our TOTUM PRO membership.

Try these tips if you're having trouble finding your professional body;

- Enter the organisation name in the same order as shown on their website

- Try searching for the abbreviated version of their name (e.g. CIMA, ACCA)

If you continue having difficulty finding your professional body you can let us know directly on the application by selecting 'my place of study isn't listed'. Alternatively, you can inform our support team directly using the 'submit a ticket' link above - As long as your professional body are eligible we will register them within 1 week.

Apprentices

If you are currently undertaking an apprenticeship you aren't eligible for a TOTUM card at this time - but worry not! you are eligible for the Apprentice extra card which includes loads of the same great discounts and offers.

If this doesn't resolve your query or you need further support please let us know here: Submit a ticket