I Can't Find my Place of Study/Institute

Having trouble finding your place of study, training provider, membership body or institute? Please select the option which best describes you for a few pointers to help complete this step of the application.

• Sixth form, college or university students and staff
• Professional/online learners
• Professional body or trade union members
• Apprentices

Sixth form, college or university students

All 6th forms, colleges and universities in the UK should be registered for the TOTUM Student membership, if you're having trouble finding your place of study please try the following tips;

- Have you selected the TOTUM Student membership type? If not please select to update your place of study and then 'change user type' to select the TOTUM Student membership.

- If your sixth form is part of a school search for the school name. If they have recently changed name, you can also try searching for the former institution name.

- Your college or university may be registered through the students' union. Try searching for your SU name instead.

- If your college is part of a group, try searching for the college group name, instead of specific campuses.

- Try searching for keywords, i.e. Manchester to find any colleges and universities including that word.

If you continue having difficulty finding your place of study you can let us know directly on the application by selecting 'my place of study isn't listed'. Alternatively, you can inform our support team directly using the 'submit a ticket' link above - As long as your place of study are eligible we will register them within 1 week.

Professional/online learners

As long as your training/course provider offers courses that meet the eligibility criteria shown here, they should be registered for our TOTUM Professionals membership.

If you're having trouble finding your training provider please try these tips out when applying;

- Have you selected the TOTUM Professionals membership type? If not please select to update your place of study and then 'change user type' to select the TOTUM Professionals membership.

- Enter the training provider name exactly as it is shown on their website

- Some training providers have alternative names, you can search for them also

If you continue having difficulty finding your place of study you can let us know directly on the application by selecting 'my place of study isn't listed'. Alternatively, you can inform our support team directly using the 'submit a ticket' link above - As long as your place of study are eligible we will register them within 1 week.

Professional body or trade union members

All UK registered membership bodies and trade unions should be registered for our TOTUM Professionals membership.

Try these tips if you're having trouble finding your professional body;

- Have you selected the TOTUM Professionals membership type? If not please select to update your place of study and then 'change user type' to select the TOTUM Professionals membership.

- Enter the organisation name in the same order as shown on their website

- Try searching for the abbreviated version of their name (e.g. CIMA, ACCA)

If you continue having difficulty finding your professional body you can let us know directly on the application by selecting 'my place of study isn't listed'. Alternatively, you can inform our support team directly using the 'submit a ticket' link above - As long as your professional body are eligible we will register them within 1 week.

Apprentices

All Apprenticeship providers in the UK should be registered for our TOTUM Apprentice membership. If you're having trouble finding your apprenticeship provider please let us know by completing the form below. We'll review the organsiations details and respond back to confirm once they are live on our platform.

If this doesn't resolve your query or you need further support please let us know here: Submit a ticket