Please find a handy user guide showing how to redeem a verification/voucher code at the bottom of this article. Your voucher code can be applied during application process at cards.totum.com
The most common reasons why a code is not working are listed below;
- Codes can only be redeemed if you do not already have an active TOTUM or NUS extra membership.
- Most codes provided by organisations are to be used for verification purposes only. If you have redeemed your code and are being asked to pay, but were expecting a free card, please double check with the organisation who provided the code if it is for a free TOTUM card or for verification only.
- Cookies stored on your browser from previous application attempts may cause issues - try clearing your browser cookies and then login back in to re-enter your voucher code.