Email address isn't being accepted

If your student email address is not being accepted for verification then it is possible that we may need to update it. First check you have definitely entered the correct place of study that you currently attend and then ensure you have typed your email address accurately.

Email address is accepted, but I don't receive the verification email

If you have entered your academic email address for verification, but have not yet received an email back from us then please first check your junk/spam folders.



If this doesn't resolve your query or you need further support please let us know here: Submit a ticket