How do I redeem the Co-op 10% off discount?

Modified on Thu, 07 Sep 2023 at 01:51 PM

TOTUM members are eligible for our exclusive 10% discount with the Co-op. See full redemption details and T&C's's here:

The redemption method for this offer has been updated as of February 2022.

To redeem this discount, you must also be a Co-op Group Member. Simply scan both your blue Co-op Membership Card and TOTUM Card (or the associated QR codes in their respective apps) at participating stores when at the till. For new Members, a £1 joining fee applies. For full Co-op Membership Terms and Conditions and information on how to join visit 

Co-op group membership includes a number of additional benefits that can be redeemed alongside your TOTUM discount, helping you save even more! This includes; rewards on future purchases, personalised weekly offers and exclusive member only deals (including favourites such as 50p off lunch meal deals!).

How to redeem your TOTUM 10% discount

1. Sign up for Co-op membership.

2. Pick up your items at your local Co-op shop.

3. Scan your Co-op membership card or app to redeem any membership offers you’ve selected. 

4. Swipe your TOTUM card to get 10% off your shop.

Still having difficulty redeeming your discount? please check the below tips

- Ensure your Co-op, then TOTUM memberships are scanned in sequence

- Swipe the entire black magnetic strip on the front of your TOTUM card

- Check the t&c's for any excluded products

- Check the store you are shopping in is part of the main Co-op group or participating Co-op societies. You can check this here - any participating stores will clearly state 'TOTUM card accepted' in the services section as shown below;

If this doesn't resolve your query or you need further support please let us know here: Submit a ticket


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