date This is done in two ways. Firstly by scanning a driving licence or passport that is in date (or expired within the past 5 years) to prove who you are and for our system to take essential credentials from (name, DoB).
Then we ask you to prove you're human by scanning your face with your smartphone, similar to how you set up Face ID on iOS.
If this doesn't resolve your query or you need further support please let us know here: Submit a ticket
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