I paid for a three year card but only received a one year card

Our cards are double sided. With every TOTUM card sold up to and including 12th August 2019, we included a free one year ISIC card on the other side.

TOTUM memberships sold after that date do not include ISIC on the physical card. Instead your ISIC can be found on the TOTUM app as a digital only card.

Your TOTUM membership expiry can be found on the TOTUM side of your physical card or in the wallet section of the TOTUM app.

If it still looks like you have the wrong expiry date please get in touch via the contact page.

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