When will my TOTUM card arrive?

Your card should usually arrive within 10 working days from when you placed your order, at certain times of year it may take a few days longer.

If your card hasn’t arrived after 10 days please get in touch at help@totum.com or you can track you card through ‘My Account’, ‘Track Your Card’ here.

Was this article helpful?
2 out of 4 found this helpful

Comments

4 comments
  • The instruction are not valid. Inside that link there is no 'Track your Card option'

  • My 3 year card has not arrived which I paid for in November?

  • I keep getting this message despite having paid £32.00 for my card!
    alertError Summary
    •Card does not exist for specified email address.

  • Me too, Caroline. It says an account doesn't exist with the email provided but that's exactly the email I used. I've contested NUS about the issue and have been ignored so far. I just want to know I haven't lost the payment and you'll claim you never received payment, meaning you've taken my money without giving me my 3y card. Fingers crossed it actually arrives after 10 days...

Please sign in to leave a comment.