Can I cancel my membership?

You can cancel your TOTUM card within fourteen (14) days of purchase if you have not used it to obtain any promotions, discounts or offers, in line with terms and conditions.

You are not able to return the card if you have already used it.

Please notify us at, where you will be asked to return your physical card to Team TOTUM, First Floor, 196 Deansgate, Manchester, M3 3WF.

Please note that there is an administration fee of £3.50 for all cancellations.

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