How do I access my account?

If you ordered your card online, head over to our discounts section and sign in with your email address and password

Word to the wise, if you entered your email address incorrectly when you placed your card order, you must use the same email address. Don’t worry, once you’ve signed in the first time you can amend your details in the 'My Account' section of the website.

If you ordered your card through the TOTUM app, login to the app using the same email address and password you used when you first registered on the app.

If you have forgotten your password please see this FAQ: https://help.totum.com/hc/en-gb/articles/360000566037-How-do-I-reset-my-password- 

If you purchased your card directly from your place of study you will receive a welcome email, once you receive this please set your password using the ‘reset password’ link.

 

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