How do I activate my card?

If you have verified by collecting your card from campus:

  1. Pick up your card
  2. Open up the app
  3. Go to the Profile
  4. Tap ‘Activate card’
  5. Enter the 18 digit card number off the front of your card

If you have verified by using your email or by logging into your place of study’s portal:

  1. Open the app
  2. Go to the Profile
  3. Tap ‘Activate card’


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  • the app is not allowing me to activate my card, and I cant use it on ASOS its states that it is expired

  • same here,

  • I agree the code I have on my card and app, the websites including ASOS are saying it has expired? What am I paying for?

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