I've lost my card, how can I get a new one?

If your card has been lost or damaged just you can order a replacement from here.

Once you have entered your registered email address and password it will automatically prompt you to order a replacement card for £5.

If your card has been stolen and you have a crime reference number that you can provide then please drop us an email at help@totum.com including the crime reference number and your current address. We can then issue a free replacement card to be sent out to you. 

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